Abstract: Explores long-term care-home residents’ quality of life and their family's satisfaction with the care provided. Uses descriptive and correlational analyses, collecting secondary data from 39 residents of two long-term care facilities with a resident-directed care approach. Asks residents to complete a survey of quality-of-life and overall satisfaction measures, and asks 31 of their family members to complete a survey on care satisfaction provided by the facilities. Presents a number of practical considerations for nursing care staff to improve residents' quality of life and staff-family relationships.