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Author Rydon, S.E. openurl 
  Title The attitudes, knowledge and skills needed in mental health nurses: The perspective of users of mental health services Type (down) Journal Article
  Year 2005 Publication International Journal of Mental Health Nursing Abbreviated Journal  
  Volume 14 Issue 2 Pages 78-87  
  Keywords Patient satisfaction; Psychiatric Nursing; Attitude of health personnel  
  Abstract In this study a qualitative descriptive methodology with focus group interviews was used to explore with users of mental health services, the attitudes, knowledge and skills that they need in mental health nurses. Users of mental health services valued the therapeutic work of mental health nurses, and identified positive attitudes towards users of mental health services as essential in mental health nurses. However, they did not consistently experience a therapeutic approach in their interactions with mental health nurses. In a sociopolitical climate where the views of users of mental health services are increasingly incorporated into education and the planning and delivery of services, there is a need for more research that reflects the perspective of users.  
  Call Number NRSNZNO @ research @ 961 Serial 945  
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Author Clendon, J. openurl 
  Title Nurse-managed clinics: Issues in evaluation Type (down) Journal Article
  Year 2003 Publication Journal of Advanced Nursing Abbreviated Journal  
  Volume 44 Issue 6 Pages 558-565  
  Keywords Evaluation research; Nurse managers; Qualiltative research; Patient satisfaction  
  Abstract This article explores the importance of evaluation of nurse-managed clinics using the Mana Health Clinic in Auckland, as an example. Fourth generation evaluation is offered as an appropriate methodology for undertaking evaluation of nurse-managed clinics. Fourth generation evaluation actively seeks involvement of clients in the process and outcome of the evaluation, resulting in participation and empowerment of stakeholders in the service – a precept often forgotten in traditional evaluation strategies and of vital importance in understanding why people use nurse-managed clinics. The method proposed here also incorporates the need for quantitative data. The main argument is that a combination of qualitative and quantitative data sources is likely to give the greatest understanding of nurse-managed clinics' utilisation.  
  Call Number NRSNZNO @ research @ Serial 949  
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Author McKenna, B.; Simpson, A.I.F.; Coverdale, J. openurl 
  Title Best practice management strategies for mental health nurses during the clinical application of civil commitment: An overview Type (down) Journal Article
  Year 2006 Publication Contemporary Nurse Abbreviated Journal  
  Volume 21 Issue 1 Pages 62-70  
  Keywords Psychiatric Nursing; Law and legislation; Nurse-patient relations; Patient satisfaction  
  Abstract The aim of this article is to outline best practice management strategies for nurses during the clinical application of civil commitment of mentally ill persons. A literature search on 'coercion' and 'civil commitment' was undertaken. Published and unpublished research undertaken by the authors in New Zealand on this topic was drawn upon. This research considered the use of civil commitment during admission to acute mental health services, acute forensic mental health services and community mental health services. The experience of coercion by service users coincides with the degree of restriction associated with the service they are involved in. Socio-demographic factors, clinical factors and the experience of coercive events have little bearing on the amount of coercion experienced. Rather, it is the pattern of communication and the use of 'procedural justice' that has the potential to ameliorate the amount of perceived coercion. The authors conclude that 'Procedural justice' aligns with the emphasis placed on the therapeutic relationship in mental health nursing and is an important consideration for nurses during the clinical application of civil commitment  
  Call Number NRSNZNO @ research @ Serial 1051  
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Author Crowe, M.; O'Malley, J.; Gordon, S. openurl 
  Title Meeting the needs of consumers in the community: A working partnership in mental health in New Zealand Type (down) Journal Article
  Year 2001 Publication Journal of Advanced Nursing Abbreviated Journal  
  Volume 35 Issue 1 Pages 88-96  
  Keywords Community health nursing; Psychiatric Nursing; Patient satisfaction; Mental health  
  Abstract The aim of this study was to evaluate whether the services that community mental health nurses provide are meeting the needs of consumers in the community. This was a joint project between nurses and consumers. It was a service-specific descriptive research project utilising qualitative methods of data collection and analysis that provides a model for working in partnership. The results of this research identify collaboration in planning care and sharing information as two areas of concern but generally the consumers were very satisfied with the care provided by community mental health nurses. The analysis of the data suggests that consumers value nursing care because nurses provide support in their own home; they help consumers develop strategies for coping with their illness and their life; they provide practical assistance when it is required; they are vigilant about any deterioration or improvement; and they are available and accessible. The results of this study have demonstrated that nurses will remain critical to the success of community-based care because of their ability and willingness to be flexible to the demands of their own organisation and the users of services.  
  Call Number NRSNZNO @ research @ Serial 1087  
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Author Mercer, C. url  openurl
  Title Interpreting the phenomenology of out-of-town hospitalisation using a Heideggerian framework Type (down) Journal Article
  Year 2003 Publication Vision: A Journal of Nursing Abbreviated Journal Available online from Eastern Institute of Technology  
  Volume 11 Issue 17 Pages 20-25  
  Keywords Nursing research; Patient satisfaction  
  Abstract This article is presented in two parts. In the first, an outline of Heidegger's approach to phenomenology is offered. A basic premise of hermeneutic phenomenology is that people make sense of the world through the narratives they tell to themselves and to others. When the researcher uses this philosophical approach, persons communicate their experiences; the researcher interprets the experience and communicates that understanding in writing. In the second part of the paper, the experiences of four people whose partners were hospitalised out of town is described.  
  Call Number NRSNZNO @ research @ 1318 Serial 1302  
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Author Cumming, Glynis url  openurl
  Title From a generic to a gynaecological oncology Clinical Nurse Specialist: an evolving role Type (down) Book Whole
  Year 2008 Publication Abbreviated Journal  
  Volume Issue Pages 106 p.  
  Keywords Clinical Nurse Specialist; Nursing role; Patient outcomes; Patient satisfaction; Gynaecology nursing; Oncology nursing  
  Abstract Explores the role of the generic clinical nurse specialist (CNS) in order to provide clarity and guidance for an evolving Gynaecological Oncology CNS. Undertakes an integrative literature review to identify the generic components of a CNS role, the factors that impact on role development, and to establish what current literature states regarding the impact of the CNS role on patient outcomes. Highlights clinical expert, educator, consultant, researcher and care coordinator as generic components of a CNS role, with relational practice key to improved patient outcomes and satisfaction.  
  Call Number NZNO @ research @ Serial 1704  
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